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Your stay at our property will be governed in accordance to our tenancy policy.
Your monthly rental is towards the rent for your stay in the accommodation, fixed furnishing charges and basic society maintenance.
At GetSetHome, we try best to add convenience to our customers and therefore, we offer the following complimentary services:
As per local laws, it is mandated for tenants to submit registered agreement copy, their documents and police verification before moving into the apartment. Also, as per society bye laws, a copy of tenant's police verification needs to be submitted in the society office before moving in.
Below is the list of documents to be submitted 10 days before move in date as per housing society bye-laws:
GetSetHome will not be responsible for any discomfort caused during move-in due to delay in document submissions.
GetSetHome will provide assistance to complete agreement and police verification formalities, however the charges on actuals are to be borne by the tenants.
GetSetHome will provide assistance to complete agreement and police verification formalities, however the dependency is on government bodies and that incase of delay, tenants are expected to keep patience and cooperate. No compensation will be honored for the delay.
Tenants will be required to pay Rs.2500 non-refundable charges to GetSetHome towards the services provided for registering Leave and License Agreement with the Sub-registrar and Police Verification with the local Police Station.
Please note that:
As per our policy, for token payment received, we reserve the unit/inventory for the next 48 hours only. To confirm the stay, the tenant has to make a balance payment of the security deposit and rent as per agreed terms to avoid cancellation of the booking.
Post 48 hours, in case of non-payment, the inventory will be released and the tenant will have to book again with a new token payment for the reservation. In case the tenant has paid the security deposit and decides to cancel / delay move-in, the monthly rental terms as agreed will be applicable as per policy with no exceptions for delayed or no move-ins.
Monthly rent to be paid strictly in advance on or before the 5th day of each calendar month for existing tenants. New tenants have to clear current month rent and security deposit in advance before moving in.
All delayed payment shall attract a late payment fee:
To make it affordable, we take only TWO months of rent as security deposit before moving in. The token amount paid while booking the bed is adjusted in the total payable deposit amount.
It is mandatory for every tenant to pay a deposit amount in advance before moving in. As per our policy, house keys will be handed over to tenants only after receiving the deposit amount.
Our website allows multiple payment options like UPI, Net Banking, Credit Card, Debit Card and Digital Wallets adding convenience to make payments online (Charges applicable). Online transaction fee will not be refunded as it is the cost of processing payments adding convenience to users.
We DO NOT accept CASH, Cheque or online transfer through NEFT/IMPS directly in our bank account.
As per our policy, tenants are expected to serve a 30-days prior notice through the online system only. Tenants need to login to their profile and use the "Serve Exit Notice" feature to submit their notice request. On acceptance, the tenant will receive a system generated acknowledgment mail.
As per our policy, 30 days notice is mandatory and non-negotiable under any circumstances. In case the tenant needs to leave earlier than scheduled move out date due to any personal reasons, he/she can leave the house. However, rent will be applicable as per notice period and in case the rent is not paid for the remaining days, then the balance amount will be adjusted from the security deposit.
Also, as per policy, we have a minimum of 1 month as a lock-in period. However, in few housing societies, there is a mandate of 3 - 6 months' lock-in period. In such a case, the tenant will have to serve notice according to the agreement signed or will have to compensate monetary losses to the company for leaving early.
Tenants are expected to vacate the property on or before 8.00 pm in the evening on the exit date.
Extension of stay after the move out date is totally on the discretion of GetSetHome. In case any tenant found staying post move out date, it will be considered as trespassing and will be fined at Rs.1200/- per day.
Tenants are expected to return the keys of the property and wardrobe at the time of exit. In case we do not find the set of keys at the time of exit inspection, we will proceed further with creating a new set of keys and the charges will be deducted as per tenant policy terms.
Tenants are expected to plan their exit from the property as per their convenience. Incase of early exit from the property, rent will be calculated as per 30 days notice period. Once the tenant has exited the property, moving in again will not be allowed as per the tenancy policy.
Incase of notice served by the homeowner to discontinue services, GetSetHome will serve a 30 days notice period to Tenants. However, incase of urgency to vacate, GetSetHome will serve reasonable notice period and provide alternate options in the close by properties to relocate.
We would like to inform you that we usually commit to refunds taking place within 20 bank working days following your exit after our exit team has completed the necessary exit formalities.
We shall deduct the following charges, if applicable, from security deposit while refunding:
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