Please make all payments only through the official links sent via our emails or by logging into your account on the GetSetHome website. Do not make any payments to personal UPI IDs.
Homeâ€ēPrivacy policy
🛡ī¸Your data, protected

Privacy Policy
Explained simply.

We are committed to protecting your personal information. This policy explains — in plain language — exactly what data we collect, how we use it, and the choices you have.

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Robust security
Measures to safeguard your information
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Your controls
Change or delete your data anytime
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Stay informed
We notify you of policy changes
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Plain language
No jargon, clear explanations
Privacy and data security
Data protection
GDPR aligned
& IT Act 2000 compliant 🇮đŸ‡ŗ
Your data
Never sold
to third parties 🔒
Last updated
Jan 2024
Current version ✓
🔒Data Security🛡ī¸Privacy First📋Transparent PracticesđŸšĢNever Sold to Third Parties⚙ī¸Your Data Controls🇮đŸ‡ŗIT Act 2000 CompliantđŸ’ŦPlain Language Policy🔒Data Security🛡ī¸Privacy First📋Transparent PracticesđŸšĢNever Sold to Third Parties⚙ī¸Your Data Controls🇮đŸ‡ŗIT Act 2000 CompliantđŸ’ŦPlain Language Policy
📜 Introduction
We, Flipside Systems and Consultancy Pvt. Ltd. ("Company"), a Private Limited Company incorporated under the provisions of the Companies Act, 2013, represented by its members where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns.

The creator of this Privacy Policy ensures our steady commitment to your privacy with regard to the protection of your invaluable information. This privacy policy contains information about an online website called app.getsethome.com. In order to provide you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you.

To ensure better protection of your privacy, we provide this notice explaining our information collection and disclosure policies, and the choices you make about the way your information is collected and used.
Any capitalised words used henceforth shall have the meaning accorded to them under this agreement. All headings used herein are only for the purpose of arranging the various provisions of the agreement in a manner convenient for reading. Neither the user nor the creators of this privacy policy may use the heading to interpret the provisions contained within it in any manner.
📖 Definitions
"We", "Our", "Us" — shall mean and refer to the creators of this privacy policy.
"You", "Your", "Yourself", "User" — shall mean and refer to natural and legal individuals who use the Website/Application.
"Website" — shall mean and refer to app.getsethome.com created by Flipside Systems and Consultancy Pvt. Ltd.
"Personal Information" — shall mean and refer to any personally identifiable information that we may collect from you. For removal of any doubts, please refer to Clause 2.
"Third Parties" — refer to any Website/Application, website, company or individual apart from the User and the creator of the Website/Application.
ℹī¸We collect only the minimum information necessary to provide our services. Here is what we may collect and why.
1.
We collect your name, email address, phone number, and address when you register on our website or app, book a room, or contact us for support.
2.
We may automatically collect technical information such as your IP address, browser type, device type, operating system, and pages visited, to improve our services and diagnose technical issues.
3.
Payment details (card number, UPI ID) are processed through PCI-DSS compliant third-party gateways. GetSetHome does not store your complete payment credentials.
4.
You may choose to voluntarily provide additional information such as a profile photo, social media handles, or preferences. This information helps us personalise your experience.
5.
Government-issued identity documents (Aadhaar, passport, driving licence) are collected for mandatory KYC verification as required by law. These are stored securely and used only for verification purposes.
1.
Our website may contain links to third-party websites or services. These links are provided for your convenience and do not signify our endorsement of the website or any association with their operators.
2.
GetSetHome has no control over the content of linked third-party websites and accepts no responsibility for them. We encourage you to read the privacy policies of any external sites you visit.
3.
Third-party payment processors, social media platforms, and map services integrated into our website have their own privacy policies, which we encourage you to review.
ℹī¸We use your information only for legitimate purposes directly related to providing our co-living and rental services.
1.
To create and manage your account, process bookings, and facilitate the tenancy agreement process.
2.
To communicate with you about your bookings, maintenance requests, invoices, policy updates, and service announcements.
3.
To personalise your experience on our platform — showing you relevant rooms based on your location, budget, and preferences.
4.
To comply with legal obligations, including KYC verification, police verification forms, and tenancy agreement execution.
5.
To improve our products and services through analytics. This data is aggregated and anonymised where possible — individual user data is never shared with advertisers.
6.
We will never sell your personal information to advertisers or third-party marketing companies.
1.
Our website uses cookies — small text files stored on your device — to remember your preferences, maintain your login session, and understand how you use our website.
2.
We use the following types of cookies: Essential cookies (required for the website to function), Analytics cookies (to understand usage patterns), and Preference cookies (to remember your settings).
3.
You can control and disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the website. Most browsers accept cookies by default — you can change this in your browser's privacy settings.
4.
We do not use cookies to serve targeted advertising or share your browsing behaviour with advertisers.
1.
We treat all personal information we collect as strictly confidential. Access to your data within our organisation is restricted to employees who need it to perform their job functions.
2.
All employees and contractors with access to personal data are bound by confidentiality obligations and are required to complete data protection training.
3.
In the event of any data breach that may affect your personal information, we will notify you and the relevant authorities as required by applicable law, within the prescribed timeframe.
4.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After this period, data is securely deleted or anonymised.
ℹī¸We do not sell your data. We share it only in limited, specific circumstances described below.
1.
We may share your information with service providers who assist us in operating our platform (e.g. payment processors, cloud hosting providers, communication services). These parties are contractually bound to protect your data.
2.
We may disclose your information when required by law, court order, or regulatory authority, including police verification and government compliance requirements for tenancy.
3.
We will never disclose your personal information to third-party advertisers, marketing companies, or data brokers.
4.
In the event of a business merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity, who will be bound by this privacy policy.
1.
You have the right to access the personal information we hold about you at any time. Log in to your GetSetHome account and visit your profile settings, or email us at [email protected].
2.
You have the right to correct any inaccurate or incomplete personal information. Update your profile directly through the app, or contact our support team.
3.
You have the right to delete your account and personal data. Submit a deletion request via email. Note: we may be required to retain some data for legal compliance purposes even after deletion.
4.
You have the right to object to or restrict our processing of your personal data in certain circumstances. Contact us to exercise this right.
5.
We will respond to all data rights requests within 30 days of receipt. If we are unable to fulfil a request, we will explain the reason in writing.
1.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security audits.
2.
All payment transactions on our platform are processed through PCI-DSS certified payment gateways. We do not store complete credit/debit card numbers on our servers.
3.
No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We urge you to use strong passwords and not share your account credentials.
4.
Our servers and databases are hosted in secure facilities with restricted physical access, firewalls, and regular penetration testing.
1.
You agree to indemnify, defend, and hold harmless GetSetHome and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of our services.
2.
This includes any violation of these terms, any user content you submit, any use of our services other than as expressly authorised herein, or your violation of any third-party rights.
3.
You are responsible for maintaining the confidentiality of your account credentials. Any activity that occurs under your account is your responsibility. Notify us immediately at [email protected] if you suspect any unauthorised access to your account.
1.
Each clause of this privacy policy shall be and remain separate from and independent of and severable from all and any other clauses herein. If any provision of this policy is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
2.
The decision or declaration that one or more of the provisions are null and void shall have no effect on the remaining provisions of this privacy policy.
1.
GetSetHome reserves the right to change this privacy policy at any time. We will notify you of any significant changes by posting a prominent notice on our website and/or sending an email to your registered address.
2.
Changes will be effective immediately upon posting to the website, unless otherwise stated. Your continued use of the website or our services following the posting of changes constitutes your acceptance of such changes.
3.
We recommend checking this page periodically to stay informed about how we are protecting your information. The date of the most recent revision will always be displayed at the top of this page.
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Privacy Notice — Important
By using app.getsethome.com (our website), you are fully accepting the Privacy Policy available at GetSetHome governing your access to GetSetHome and provision of services offered by GetSetHome to you. If you do not accept the terms mentioned in the Privacy Policy, you must not share any of your personal information and immediately exit GetSetHome.
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Privacy Policy — January 2024
This policy is effective as of January 2024. For privacy questions or data requests, email [email protected]. This website is operated by Flipside Systems and Consultancy Pvt. Ltd., registered under the Companies Act, 2013.
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